E-Tech Computer Institute Refund Policy
Last Updated: 25/11/2023
1. Refund Policy Overview
Thank you for choosing E-Tech Computer Institute. This Refund Policy outlines our procedures and terms regarding refunds for our services. By using our website and services, you agree to abide by this policy
.2. Refund Eligibility
2.1 Course Enrollment Fees: Refunds for course enrollment fees are subject to the terms outlined in this policy.
2.2 Cancellation Period: You may be eligible for a refund if you request the cancellation of your enrollment within 10 days from the date of enrollment.
3. How to Request a Refund
3.1 To request a refund, please contact our customer support team at info@etechcomputer.in with your enrollment details and reason for the refund.
3.2 We may require additional information to process your refund request.
4. Refund Processing Time
4.1 Refunds will be processed within 6 business days from the date of approval.
4.2 The actual time it takes for the refund to be credited to your account may vary depending on your payment method and financial institution.
5. Refund Exceptions
5.1 Course Material Access: If you have accessed and downloaded course materials, a partial or no refund may be issued.
5.2 Late Refund Requests: Refund requests submitted after the specified cancellation period may be subject to approval at our discretion.
6. Payment Disputes
6.1 If you have concerns or disputes regarding a payment, please contact our customer support team before filing a dispute with your payment provider.
6.2 Chargebacks and payment disputes without prior communication may result in the suspension of your account and access to our services.
7. Changes to Refund Policy
7.1 E-Tech Computer Institute reserves the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website.
7.2 It is your responsibility to review this policy periodically to ensure your understanding of the current refund terms.
8. Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at info@etechcomputer.in.